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Privacy Policy

At Gold Coast Joinery Pty Ltd we aim to please our customers wherever possible. As part of our business we must obtain personal data about our customers so that we can supply and support our products. We have developed a Privacy Policy to advise our customers, how we collect, administer, and utilise this data. This Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on thewebsite.

Collection

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

We only collect personal information that is necessary for one or more of our business functions such as the supply, installation and maintenance of our products.

We ensure that we do not use intrusive techniques to obtain personal data and we advise our customers that we may record and store the information they provide us.

This information is used solely for valid business purposes and is never disclosed to any third party without both the knowledge and prior written consent of the customer. Failure to collect personal information from our customers would mean that we could not supply, install or support our products.

Information on customers is almost always obtained direct from the customer.

Use and Disclosure

Personal customer data is used to ensure that we are able to supply, install and support our products.

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Information will never be passed to any third party without the knowledge and prior consent of the customer.We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Quality

We take reasonable steps to ensure that any personal information we collect from our customers is kept up to date, accurate and complete. If customers become aware that their data is incomplete or inaccurate they should notify us immediately and we will ensure it is corrected.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Once the information is no longer required for our business purposes we will destroy the information in such a manner that it is not recoverable.

Openness and Access to secure information

If a customer asks we will endeavour to take reasonable steps to let them know, generally, what sort of personal information we hold what purposes you hold it for and how you collect, use and disclose that information.

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Identifiers

Under no circumstances will we ever use, as our own identifiers, such things as Tax File Numbers and other identifiers assigned by Commonwealth agencies or service providers.

Anonymity

Individuals may have the right to anonymity where it is lawful and practicable, but generally, customers need to be identified for supply and warranty purposes.

Transborder Data Flows

We will not disclose any personal customer information to people in a foreign country unless the transfer is necessary for the performance of a contract between the customer and our company.

Sensitive Information

Sensitive information includes such things as bank-account details, tax-file numbers, salary details and the like.

We will not collect sensitive information from you unless you consent, or the law requires it.

Additional Information

If you have any concerns about our Privacy Policy, or simply wish to obtain additional information, please contact us.